1. INFORMATION WE COLLECT

1.1 PERSONAL INFORMATION

• Registration Data: When you create an account, we collect information such as your name, email address, postal address, phone number, and other details relevant to the services you're seeking or offering. • Payment Information: For processing payments, we collect financial information such as your payment card details or bank account numbers. • Health Information: As we connect participants with carers for disability support services, we may collect sensitive health information with your explicit consent.

1.2 NON-PERSONAL INFORMATION

• Usage Data: We automatically collect information on how the services are accessed and used ('Usage Data's). This may include details like Internet Protocol (IP) addresses, browser type, browser version, the pages of our Platform that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. HOW WE USE YOUR INFORMATION

2.1 TO PROVIDE AND MAINTAIN OUR SERVICE

We use your information to operate, maintain, and provide the features and functionality of the Platform, to process and complete transactions, and to provide customer support.

• 2.2 TO COMMUNICATE WITH YOU

• We use your information to communicate with you about your account or transactions with us and send you information about features and enhancements on our Platform.

2.3 TO IMPROVE OUR SERVICES

• We use the information we collect to understand how our Platform is used and to help us improve our services and marketing efforts.

2.4 TO ENSURE SECURITY

• We use your information to enhance the security, prevent fraud, monitor and verify identity or service access, combat spam or other malware or security risks.

3. SHARING AND DISCLOSURE OF INFORMATION

3.1 WITH SERVICE PROVIDERS

• We may share your personal information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 LEGAL COMPLIANCE

• We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 IN CASE OF BUSINESS TRANSFER

• If Volitio is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

4. YOUR RIGHTS AND CHOICES 4.1 ACCESSING, CORRECTING, AND DELETING YOUR DATA

• You have the right to access, correct, update, or request deletion of your personal information. Volitio takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date.

4.2 OPTING OUT OF COMMUNICATIONS

• You can unsubscribe from our marketing communications at any time. However, you will continue to receive essential transactional emails.

5. DATA SECURITY

• We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. CHANGES TO THIS PRIVACY POLICY

6.1 UPDATES • We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

7. CONTACT US 7.1 HOW TO REACH US

• If you have any questions or concerns about our use of your personal information, please contact us on 0262310081 or email admin@volitio-api.com